Service Advisor 

Location: Sarisbury Green (SO31)                                                 

Position: Permanent 

Hours: Full time                                           

Salary: £22,000 + p/a

On behalf of our client, a unique and luxury Car Dealership, Mayday Personnel are recruiting an experienced Service Advisor for an immediate start. This is a permanent position, working Monday to Friday 8.00am – 6.00pm and every other Saturdays 8.30am – 12.30pm.  

Duties include:

  • Ensuring the customer receives the best possible customer service and that they are aware of all products and services available.

  • Initiating documentation and maintaining customer records and follow up systems.

  • Providing customers with estimates, and notifying customer’s promptly when the work is complete.

  • Ensuring that all jobs passed for warranty/goodwill submissions are accurately invoiced and costed.

  • Preparing and presenting accurate invoices to customer in order to obtain payment in line with company procedures.

  • Monitoring progress of jobs in the workshop and advising service reception of any delays or issues.

  • Providing guidance and advise on mechanical and diagnostic queries as requested by Technicians.


Skills and Experience:

  • Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.

  • Able to plan, organise self and meet agreed work deadlines.

  • Able to assimilate information quickly and provide considered responses.

  • Strong work ethic and adaptable to change.

  • Attention to detail and maintains good, accurate quality of work.

  • PC/ Web literate.

  • Full clean driving licence.

  • Retail automotive service experience desirable

Employee Benefits:

  • Competitive Salary with Bonus Scheme and use of company car

  • Training and support provided, with excellent development opportunities

  • Discounted MOTs, Service & Parts.

  • BEN – Employee Assistance Programme.

Apply Here.

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